Management Supervisor

January 23, 2020

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Provides key senior level day-to-day contact with clients on overall strategy, execution, and agency performance.
  • Adds value to the client relationship by managing all projects with an eye towards client growth.
  • Coaches, mentors and manages direct reports.

REQUIREMENTS:

  • Strategic thinker who will be able to manage and promote a team environment while maintaining a strong client focus.
  • Strong communication skills along with the ability to lead, negotiate and delegate where appropriate.

DAY TO DAY RESPONSIBILITIES:

  • Overall growth and development of accounts.
  • Maintains a high level of performance by the account team and other agency personnel, as needed.
  • Is sufficiently informed and personally involved on numerous accounts, ensuring sound planning, good service and a solid client/agency relationship.
  • Follows agency policies and procedures.
  • Keeps management informed of the status of the group’s accounts status, problems, plans and meetings, as well as involving Management personnel at key times.
  • Insures the timely development and execution of plans, campaigns, and projects to assure growth and profit goals are achieved.
  • Plans, develops budget recommendations and goals necessary to provide both quality and profitable service to Clients.
  • Maintains open communications of Client issues with business leaders and management.
  • Provides leadership/motivation and conveys the vision and values of the Agency to the assigned staff.

EDUCATION, SKILLS QUALIFICATIONS AND EXPERIENCE REQUIRED:

  • 8+ years minimum experience in a client-facing role working at an advertising or marketing agency
  • Traditional and digital advertising experience
  • Strong customer service, computer, and analytical/problem solving skills

THE RIGHT PERSON FOR COMMERCE HOUSE HAS…

  • A high level of enthusiasm, motivation and resilience
  • Sense of urgency to obtain results and an ability to maintain a positive attitude when under pressure
  • Ability to keep things in perspective and develop a point of view
  • Commitment to quality and ability to proof all work for accuracy
  • Demand for excellence in all forms of communication and always looking after the smallest detail
  • Passion to deliver creative to clients that is on strategy, tone and brand
  • Creativity: a reputation for innovative thinking and working with an entrepreneurial spirit

 

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