Account Director

October 2, 2018

The Account Director has responsibility for one or more accounts and has direct supervision of account service team members within their group.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Provides key senior level day-to-day contact with clients on overall strategy, execution, and agency performance.
  • Adds value to the client relationship by managing all projects with an eye towards client growth.
  • Coaches, mentors and manages direct reports.

REQUIREMENTS:

  • Strategic thinker who will be able to manage and promote a team environment while maintaining a strong client focus.
  • Strong communication skills along with the ability to lead, negotiate and delegate where appropriate.

DAY TO DAY RESPONSIBILITIES:

  • Overall growth and development of accounts.
  • Maintains a high level of performance by the account team and other agency personnel, as needed.
  • Is sufficiently informed and personally involved on numerous accounts, ensuring sound planning, good service and a solid client/agency relationship.
  • Follows agency policies and procedures.
  • Keeps management informed of the status of the group’s accounts status, problems, plans and meetings, as well as involving Management personnel at key times.
  • Insures the timely development and execution of plans, campaigns, and projects to assure growth and profit goals are achieved.
  • Plans, develops budget recommendations and goals necessary to provide both quality and profitable service to Clients.
  • Maintains open communications of Client issues with business leaders and management.
  • Provides leadership/motivation and conveys the vision and values of the Agency to the assigned staff.

EDUCATION, SKILLS QUALIFICATIONS AND EXPERIENCE REQUIRED:

  • Bachelor’s degree required.
  • Experience in the healthcare or related industry experience is a plus.
  • 10+ years minimum experience in an agency environment.

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CONTACT
carley@commercehouse.com

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